Join Sun King as a Quality Assessor in Lomé, Togo! Ensure customer satisfaction and support team efficiency in a leading off-grid solar energy company. Apply now!
I. Basic Information
- Job Title: Quality Assessor
- Company Name: Sun King
- Location: Lomé, Togo
- Company Website: Sun King
II. Job Description (Summary)
- Job Type: Full-time
- Summary: The Quality Assessor will work closely with customer service executives and managers to ensure customer satisfaction and enhance team efficiency. Responsibilities include creating performance reports, providing feedback, and analyzing customer service metrics.
III. Job Requirements
- Qualifications:
- Bachelor’s Degree in Communication or Business-related field
- Experience:
- 2-3 years of Call Center Experience
- Skills:
- Outstanding customer service skills
- Excellent listening and analytical abilities
- Proficiency in PowerPoint and MS Excel
- Strong interpersonal skills for team collaboration
- Adaptability and ability to set priorities
- Knowledge of customer relationships or customer service practices
- Ability to speak a local language (Ewé) is a plus
IV. Salary and Benefits
- Salary Range: Not specified
- Benefits:
- Professional growth in a dynamic, fast-growing industry
- Collaborative and open-minded work culture
- Multicultural experience with global team members
- Structured learning and development programs through the Sun King Academy
V. Application Process
- Deadline: Not specified
- How to Apply: Apply Here
VI. 4MyResearch Disclaimer
- Disclaimer: 4MyResearch does not own or endorse any job listings. The information provided is curated from various sources and is accurate to the best of our knowledge. Job seekers are advised to verify details before applying.
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