Join Jumia, Africa’s leading e-commerce company, as an Aftersales Manager in Ghana. Oversee the return process, ensure quality checks, and manage the aftersales team. Apply now for a dynamic role with growth opportunities.
I. Basic Information
- Job Title: Aftersales Manager – Supply Chain
- Company Name: Jumia
- Location: Ghana
- Company Website: Jumia
II. Job Description (Summary)
- Job Type: Full-time, On-site
- Summary: Responsible for accurately processing returns from customers by evaluating claims and product details. Oversee receiving and reconciliation of packages, ensuring timely processing and quality checks.
III. Job Requirements
- Qualifications:
- Bachelor’s degree in Logistics, Supply Chain, or equivalent
- Experience:
- Minimum of 4 years in FMCG, warehouse management, or order management
- Experience managing an aftersales process in FMCG or E-commerce is an added advantage
- Skills:
- Proficient in Microsoft Office (Excel, PowerPoint, Word) and Google Office Suite (Google Drive, Google Sheets, Google Docs)
- Strong quality assessment and control management skills
- Excellent communication, interpersonal, and organizational skills
- Performance-driven with the ability to handle pressure and meet strict deadlines
- Attention to detail and high level of accuracy
- Ability to motivate staff and manage performance
IV. Salary and Benefits
- Salary Range: [Insert Salary Range if available]
- Benefits:
- A unique experience in an entrepreneurial, yet structured environment
- Strong impact in building the African e-commerce sector
- Part of a highly professional and dynamic team
- Personal and professional growth opportunities
V. Application Process
- Deadline: [Insert Deadline]
- How to Apply: Apply through Application Link
VI. 4MyResearch Disclaimer
- Disclaimer: 4MyResearch does not own or endorse any job listings. The information provided is curated from various sources and is accurate to the best of our knowledge. Job seekers are advised to verify details before applying.
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