
Jumia is hiring an IT Support Agent Intern in Nigeria to provide technical support and gain hands-on experience in a leading e-commerce environment. Apply now to kickstart your IT career with Africa’s top online marketplace.
I. Basic Information
- Job Title: IT Support Agent – Internship
- Company Name: Jumia
- Location: Nigeria
- Company Website: Jumia Careers
II. Job Description (Summary)
- Job Type: Internship
- Briefly summarize the key aspects of the job: As an IT Support Agent Intern at Jumia, you will provide first-level technical support to employees, assist in troubleshooting hardware and software issues, and contribute to IT documentation and asset management. This role offers hands-on experience in a dynamic e-commerce setting.
III. Job Requirements
- Qualifications: Fresh graduates or students pursuing a degree in Information Technology, Computer Science, or a related field.
- Experience: Basic understanding of computer hardware, software, and networking. Familiarity with Windows and macOS operating systems.
- Skills: Strong problem-solving abilities, good communication skills, eagerness to learn, and basic knowledge of e-commerce platforms. Familiarity with ticketing systems and IT service management principles is preferred.
IV. Benefits
- Benefits: Practical experience in IT support, mentorship from experienced professionals, and the opportunity to work with Africa’s leading e-commerce platform.
V. Application Process
- How to Apply: Apply Here
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